Channel-Only. White-Label. 100% Partner Driven.

Who We Are

Extended Technical Solutions (ETS) powers the reseller channel with premium, white-label third-party hardware maintenance that strengthens client relationships and improves margins. With over 40 years of combined experience across enterprise infrastructure, we help VARs, MSPs, and brokers win more deals—backed by fast quoting, multi-vendor expertise, and seamless co-branded delivery.

We’re OEM, VAR, and service-provider veterans who understand uptime, responsiveness, and trust. ETS was built by channel partners, for channel partners.

What We Deliver

• Private-Label Support: White-labeled maintenance under your brand—ETS is your service engine.
• Multi-Vendor Coverage: Servers, storage, and networking across Dell EMC, HPE, IBM, Cisco, NetApp, Hitachi, and more.
• Flexible SLAs: 24×7×4, 8×5 NBD, or custom response per site/region.
• XTEKPROTECT™ Platform: Proactive monitoring, ticket triage, and asset visibility—available co-branded or private.
• State-of-the-Art Partner Portal: Every order includes access to our custom-built ETS Partner Portal—a centralized dashboard for quotes, tickets, assets, spares, and renewals. Manage your client base, track SLAs, and export co-branded reports in real time.
• Dedicated Channel Team: Sales engineers and PMs who operate as an extension of your team.

Our Mission

We believe the reseller community deserves a maintenance partner that matches your urgency, transparency, and professionalism. ETS enables you to compete head-to-head with OEMs and national TPMs—without sacrificing quality or control.

Better communication. Better response times. Better value—for you and your clients.

Why Partners Choose ETS

• Channel-Only Focus: We sell exclusively through resellers, MSPs, and brokers—your customers remain 100% yours.
• Quick Turnaround: Fast quotes, sparing checks, and onboarding for multi-site bids.
• Geographic Reach: U.S., Canada, and Caribbean coverage with global logistics partners.
• Expert Engineering: L3 field engineers and strategic depots for 4-hour dispatch.
• Co-Branded Collateral: PDF one-pagers, proposals, and EOSL guidance to accelerate closes.

Our Promise to Resellers

Partnering with ETS means gaining a strategic ally. Every order includes access to the ETS Partner Portal for instant visibility into tickets, SLA performance, and parts logistics—under your brand identity. We protect your relationships, enhance your brand, and empower you to deliver enterprise-grade outcomes at competitive costs.