Third-Party IT Maintenance

Extend Hardware Life, Slash Costs: Up to 70% Savings on Third-Party Server Maintenance

Reliable, multi-vendor support for servers, storage & network gear — from one trusted partner.

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70%

Max Cost Savings

24/7/365

Global Support

Engineer Access

4-Hour

Guaranteed SLA

Trusted Support for Leading OEMs, Including:

Server Maintenance

Comprehensive third-party support for Dell, HPE, IBM, and Lenovo servers—extend lifecycle and reduce costs.

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Storage Maintenance

Flexible SLAs for Dell EMC, NetApp, HPE, Hitachi and IBM storage systems with proactive sparing.

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Network Maintenance

End-to-end support for Cisco, Juniper and Brocade networking—multi-site coverage with 24×7×4 options.

Explore Network Maintenance

Why Choose TPM Over OEM Contracts?

Maintain complete control over your hardware lifecycle and gain superior service at a fraction of OEM cost.

Maximize Budget Efficiency

Free up budget tied up in mandatory OEM maintenance—ideal for EOL/EOSL hardware.

24×7 Level-3 Engineers

Skip scripted troubleshooting—connect with certified specialists immediately.

Flexible SLAs & Onsite Parts

NBD or 4-hour response with regional spares and local technicians.

Our Core Services

Server Maintenance

Dell PowerEdge, HPE ProLiant/Synergy, IBM Power, Cisco UCS, Lenovo ThinkSystem.

Storage Maintenance

Dell EMC, NetApp, HPE 3PAR/Nimble, IBM FlashSystem.

Network Maintenance

Cisco UCS/Nexus, Juniper, Brocade, and other multi-vendor network systems.

XTEKPROTECT™ — Proactive Third-Party Support

8×5 Next Business Day
24×7×365 / 4-Hour Onsite
Direct access to L3 engineers
Web/phone/portal ticketing
Replacement parts & onsite engineer included

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“We realized over $1.5M in savings over three years by migrating end-of-service storage and server contracts to ETS.”

— IT Infrastructure Manager, Fortune 500 Manufacturing

Read Client Success Stories

Frequently Asked Questions

Everything you need to know about our third-party maintenance, SLAs, and coverage.

How much can we save vs OEM support?

Most ETS customers reduce maintenance costs by 40–70% vs OEM renewals while maintaining or improving response times and parts availability.

Do you cover EOSL and legacy systems?

Yes. We specialize in extending the life of stable hardware beyond OEM end-of-support, with certified spares, firmware expertise, and Level-3 engineers.

What SLAs are available?

8×5 Next Business Day and 24×7 4-Hour Onsite, plus custom options with local sparing and global logistics coverage.

What do you need for a quote?

Hardware models, serials, quantities, locations, and preferred SLA. Expect a tailored quote within one business day.

Ready to Maximize Uptime and Minimize Cost?

Fill out the form below and we’ll respond within 1 business day — or call us at (833) 674-7198.