NetApp Third-Party Support

With Extended Technical Solutions, you can maintain your NetApp storage arrays beyond OEM warranty or end-of-service life and keep your data environment running at peak performance. NetApp third-party maintenance helps your organization lower costs, extend hardware life, and gain direct access to certified engineers who know your systems inside and out. Here’s how:

We Add Experts to Your Team

At Extended Technical Solutions, we understand that enterprise storage uptime is critical. Our Level 3 engineers specialize in NetApp FAS, AFF, and E-Series platforms, bringing decades of experience with controllers, shelves, and ONTAP-based environments. With one call, you’re connected to skilled professionals who operate as an extension of your IT team—ensuring your NetApp systems receive expert care, proactive monitoring, and fast, effective support.

Focus on Your Priorities

OEM renewals and EOSL cycles can introduce unnecessary disruption. The two most common challenges we help eliminate are:

  • Wasted Time: Long escalation paths and delayed part replacements waste valuable engineering hours and slow recovery efforts.

  • Resource Misallocation: OEM EOSL notices often push you toward new equipment, even when your current arrays remain fully capable of meeting performance demands.

Our support model keeps your NetApp infrastructure stable, documented, and aligned with your business goals—so your team can stay focused on critical workloads and innovation, not procurement cycles.

Unbiased Recommendations

When you rely solely on OEM contracts, upgrade pressure is constant. If an older FAS or AFF system encounters an issue, the “solution” is often a refresh quote rather than a repair strategy.

ETS is independent and vendor-neutral, focused on maximizing the value of your current NetApp assets. We provide transparent parts strategies, firmware roadmaps, and clear SLAs—without the OEM sales agenda. The result is uptime, predictability, and a longer ROI lifecycle for your storage infrastructure.

Empower your team with reliable NetApp support and predictable coverage that scales with your needs.

Popular coverage examples (not exhaustive):
NetApp FAS, AFF, and E-Series controllers, shelves, I/O modules, NVRAM, power supplies, and disk/SSD carriers.

Next step: Request a same-day quote to see SLA options, onsite coverage, and forward-stocking plans designed for your NetApp environment.