Third-Party Network Maintenance Services for Enterprise Infrastructure

ETS delivers enterprise-grade third-party network maintenance services for routers, switches, firewalls, wireless, and SD-WAN infrastructure — with 24×7×4 options, direct L3 engineer access, and flexible SLAs including 4-hour onsite where available. Whether your network hardware is post-warranty or past EOSL, we keep it running at a fraction of OEM network maintenance costs.

Get Your Free Savings Estimate
Cisco SupportJuniper SupportF5 SupportBrocade ServicesHPE Aruba
40–70%Typical OEM Savings Range
24/7/365Support Options
L3+Engineer Access
4-HourOnsite SLA Options

Why Choose Third-Party Network Maintenance Over OEM Contracts?

OEM contracts inflate costs, restrict flexibility, and push unnecessary upgrades. Network TPM puts you back in control — extending asset life, cutting spend, and delivering responsive, expert support without vendor lock-in.

Technicians in server room
EFFICIENCY & ROI

Maximize Budget Efficiency

Reduce annual maintenance spend and eliminate "upgrade pressure." TPM is ideal for post-warranty and EOSL hardware that remains stable in production. Third-party network maintenance providers like ETS allow you to avoid premature upgrades and extend asset life.

Direct Engineer Access

Reach experienced engineers faster to reduce mean time to repair (MTTR). Less scripted triage, more effective troubleshooting and RCAs.

Flexible SLAs + Parts Logistics

Choose NBD or faster response where available. We align SLA tiers to device criticality (core vs edge) and geography.

One Contract for Mixed Vendors

Consolidate Cisco, Juniper, Arista, F5, Brocade, and legacy switching into a single third-party network maintenance contract with one point of contact and unified SLAs.

PLATFORM MATRIX

Supported Vendors & Platforms

Coverage varies by model and configuration—request a current platform matrix.

Routers & Switches

Sustaining support for core and edge switches, modular routers, stacking systems, and enterprise backbones.

Cisco NexusCisco CatalystCisco ISR/ASRJuniper QFX/EX/MXHPE/ArubaBrocade

Firewalls & Security

Hardware replacement and diagnostics for primary network security gateways and application load balancers.

Cisco Firepower / ASAF5 BIG-IP

Wireless & SD-WAN

Comprehensive lifecycle extension for cloud-managed and controller-driven edge networks and access environments.

Cisco MerakiJuniper Mist
CORE FUNCTIONS

Core Network Maintenance Services

Reliable solutions for seamless network performance and uptime across multiple vendors

Network Infrastructure Maintenance for Post-Warranty & EOSL Hardware

Many organizations continue running stable Cisco Catalyst, Juniper EX, and Brocade switching hardware well beyond OEM end-of-support dates. Our network infrastructure maintenance services provide a cost-effective alternative — covering EOSL switches, routers, and firewalls with the same response times and engineer quality as active-warranty support. From legacy Cisco ASA firewalls to end-of-life Juniper MX routers, ETS keeps your network running without forced upgrades.

Multi-Vendor Coverage

  • Cisco (Nexus, Catalyst, ISR/ASR, UCS, Firepower/ASA, Meraki)
  • Juniper (QFX, EX, MX, Mist)
  • F5 (BIG-IP), Palo Alto, Fortinet, Check Point
  • Arista, Brocade, HPE/Aruba, Dell Networking

Service Operations

  • Engineer-led triage and escalation
  • Advance replacement parts workflows
  • Optional onsite dispatch by SLA
  • Reporting and operational review options

Get a Custom Support Quote

Provide your target manufacturer assets and SLA preferences. We'll deliver a tailored proposal within 24 hours.

CHANNEL TRUST

Reseller Sparing Depots

Every quote triggers automatic validation across our regional depots. We pre-stage spares for all contracted manufacturers within 50 miles of your customer site.

✓
40+ Combined Years Expertise

Channel engineers supporting complex SAN/Server deployments.

✓
Strict White-Label Safeguards

Full account ownership remains 100% yours.

★★★★★

“We switched to Extended Technical Solutions after our OEM costs kept climbing. The difference has been noticeable — faster responses, less downtime, and real savings. It just feels more practical.”

IT Infrastructure DirectorVerified Partner
FAQ

Frequently Asked Questions

Everything you need to know about our third-party maintenance, SLAs, and coverage.

Do you support network hardware after EOSL?

Absolutely. We specialize in post-warranty and End of Support Life (EOSL) network hardware support for switches, routers, and firewalls across Cisco, Juniper, F5, Brocade, and more.

What SLAs are available?

We offer custom-fit SLAs including 24×7×4 Rapid Onsite (4-hour response), 24×7 NBD (Next Business Day), and 9×5 NBD coverage options aligned to your hardware criticality.

What do you need for pricing?

Simply send your device list (model numbers, quantities, and locations). We will perform a custom audit and provide an apples-to-apples cost comparison and quote.

How much can I save by using your support for network hardware after EOSL?

Our independent support structures typically reduce your annual network maintenance costs by 40% to 70% compared to traditional OEM contracts.

What kind of support can I expect for my network hardware after EOSL?

You get direct, unscripted access to L3 network engineers, proactive parts staging within 50 miles of your datacenter, and lifetime stable firmware support.