40–70% Lower Cost
Shift budget from renewals to growth. We extend stable systems safely past EOS/EOSL with certified spares and seasoned engineers.
Maximize Uptime with Expert Brocade Third-Party Support & Maintenance
24×7 SLAs + 4-Hour Onsite
Flexible coverage (8×5 NBD or 24×7/4-hour) with parts staging near your locations for fast turnarounds.
Direct L3 Expertise
No scripts. Go straight to senior specialists to troubleshoot complex SAN routing, fabric zoning, and configuration issues.
Extend the Life of Your Brocade SAN Infrastructure
Reduce OEM maintenance costs while gaining direct access to experienced engineers, faster support response, and flexible coverage for your Brocade environment.
We Add Experts to Your Team
Technical Solutions, our Level 3 engineers are deeply trained across Brocade and Broadcom environments, including high-performance DCX, 6510, 6505, and G-Series platforms. We act as a seamless extension of your internal IT team—ready to troubleshoot, repair, and optimize your Brocade fabric with technical precision.
Focus on Your Strategic Priorities
OEM renewal cycles and EOSL notices often trigger unnecessary downtime risks and forced capital spending. We solve the most common enterprise challenges:
- • Eliminate Wasted Time: Avoid long OEM escalation queues that leave critical Fibre Channel fabrics exposed to performance degradation.
- • Better Resource Allocation: Stop replacing healthy, functional switches just because a vendor stops supporting them; protect your capital budget and maintain operational stability.
ETS provides proactive parts staging and rapid field response, ensuring your team stays focused on innovation rather than vendor renewal hurdles.
Unbiased Recommendations
When relying solely on OEM contracts, every outage discussion often ends with a refresh proposal. If a Brocade switch encounters a fault, the recommendation is often to replace hardware whether or not that is the most effective solution.
- • Transparent Sparing: Proven repair options and firmware roadmaps that extend service life without a hidden sales agenda.
Reliable Protection: Protect your uptime and eliminate the "refresh tax" on your SAN environment.
"ETS cut our maintenance costs by over 60% and resolved issues faster than the OEM ever did. Having direct L3 access is a total game-changer for our infrastructure team."
— Infrastructure Manager, Global Logistics LeaderPLATFORMS
Brocade Systems We Support
Providing expert maintenance and support for a wide range of Brocade systems to ensure maximum uptime and performance.
SilkWorm
- 300
- 2800
- 3200
- 3800
- 3900
- 4100
- 4900
- 200E
- 5000
- 5100
- 5300
- 6505
- 6510
- 6520
- 7800
- 7840
- 12000
- 24000
- 48000
Brocade FastIron
- FCX648S
- FES4802
- FESX424HF
- FI-424C
- FWS4802
- FWS624
DCX
- 8 CARD CHASSIS
- 4 CARD CHASSIS
- 8510-8
- 8510-4
Brocade NetIron
- CES
- CER & MLX Series
- NSR24
ICX
- 7150
- 7250
- 7450
- 7650
- 7750
- 7850
Brocade ServerIron
- ADX 1000/1000F
- ADX 4000
- ADX 10000
- ADX 1008-1/1008F-1
- ADX 1016-2/1016F-2
- ADX 1016-4/1016F-4
- ADX 1216-4/1216F-4
- ADX 4000
- ADX 10000
Brocade BigIron
- B8G
- B8000
FAQ
Brocade Maintenance FAQs
Everything you need to know about our third-party maintenance, SLAs, and technical coverage.
Do you support Brocade hardware after EOSL?
Yes, we specialize in extending the life of hardware long after the manufacturer has ceased official support.
What SLAs are available?
We offer custom SLAs ranging from 24x7x4 mission-critical support with onsite engineers to next-business-day (NBD) parts replacement and parts-only contracts.
What do you need for pricing?
Just send us your list of Brocade models, the location of the hardware, and your desired SLA level. We will generate a customized quote for your review.
How much can I save compared to the OEM?
Most clients save 40% to 70% compared to Brocade OEM support contract renewals.
What kind of technical expertise do you provide?
You get direct access to Level 3 network engineers specializing in Brocade switches, director chassis, and SAN fabric configuration. We do not use basic helpdesk triaging scripts.
How do you ensure fast hardware replacement for my switches?
We stage spare parts and replacement switch chassis in local depots near your data center locations, ensuring dispatch times that meet your SLA requirements.
Can I customize support levels for different parts of my Brocade fabric?
Yes, you can mix and match SLAs (e.g., 24x7x4 for core director switches and NBD for edge switches) to optimize your support costs.
Ready to compare our support against your next OEM renewal?
Request a Savings Estimate Today★★★★★
"Transitioning our core Brocade SAN fabric switches to ETS saved us 62% on support overhead while granting us immediate access to qualified L3 network engineers."
Infrastructure ArchitectLogistics & Supply
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