High-Performance NetApp
Hardware Without the OEM Refresh Tax
With Extended Technical Solutions, you can source, deploy, and maintain your NetApp storage arrays beyond OEM warranty or end-of-service life while keeping your data environment stable, secure, and performing at peak efficiency.
40–70% Lower Cost
Shift your capital budget from forced renewals to strategic growth by extending NetApp storage arrays safely beyond EOS/EOSL.
24×7 SLAs + 4-Hour Onsite
Leverage flexible coverage (8×5 NBD or 24×7/4-hour) with parts staging near your locations for faster NetApp storage response.
Direct L3 Expertise
Skip the scripts and connect directly with senior engineers specializing in NetApp storage systems and controllers.
Extend the Life of Your NetApp Infrastructure
Reduce OEM maintenance costs while gaining direct access to experienced engineers, faster response times, and flexible coverage for your entire NetApp storage environment.
We Add Experts to Your Team
At Extended Technical Solutions, we understand the critical role NetApp storage infrastructure plays in your data center. Our Level 3 engineers support NetApp environments across enterprise platforms, including FAS, AFF, and E-Series arrays, controllers, and disk shelves. With direct access to our specialists, you gain experienced professionals who work as an extension of your internal IT team—ready to diagnose issues, repair hardware, and optimize your NetApp systems with confidence.
Focus on Your Priorities
- Wasted Time: Avoid OEM escalation queues that slow recovery and leave critical NetApp storage systems exposed to performance issues.
- Resource Misallocation: Stop the pressure to replace healthy storage arrays; maintain them to preserve capital budgets and prevent operational disruption.
- Inventory Agility: ETS delivers proactive parts stocking and rapid field response so your teams stay focused on innovation, not vendor refresh cycles.
Unbiased Recommendations
When relying solely on OEM contracts, every outage discussion often ends with a refresh proposal. If a NetApp system encounters a fault, the OEM recommendation is typically to replace hardware regardless of whether it is the most effective solution.
ETS follows a vendor-neutral approach focused on your uptime, budget, and operational needs. We provide transparent sparing strategies, lifecycle planning, and proven repair options that extend the life of your NetApp storage infrastructure without the pressure of OEM-driven refresh cycles.
NetApp Hardware Support FAQs
Do you support NetApp hardware after EOSL?
Yes, we specialize in providing certified parts and L3 engineering for NetApp systems long after the OEM hits End of Service Life.
What SLAs are available for NetApp hardware?
We offer customizable options including 24×7 with a 4-hour onsite response and 8×5 Next Business Day delivery.
What information do you need to provide a support quote?
Simply provide your NetApp model numbers, quantities, and the physical location of the equipment.
How much can I save with NetApp third-party support?
Most clients reduce their annual maintenance spend by 40% to 70% compared to OEM renewal costs.
What type of support do you provide for NetApp infrastructure?
We provide full hardware replacement, remote monitoring, and direct access to Level 3 SAN experts.
Do you provide remote and onsite NetApp support?
Yes, we combine 24/7 remote technical assistance with local onsite engineers and parts staging for rapid repairs.
Can you source specific NetApp controllers or disk shelves?
Yes, we maintain an extensive inventory of certified pre-owned NetApp hardware to support your expansion or replacement needs.
Ready to elevate your NetApp support?
Extend the life of your IT infrastructure with reliable third-party maintenance. Reduce support costs, avoid vendor lock-in, and keep your critical systems running smoothly.
