Terms and Conditions
1. Binding Agreement Between User and ETS
Extended Technical Solutions (ETS, We, Our, or Us) runs this website (the Site) as well as the information technology services listed herein. You (User, Client, or You) have access to the Site and the purchasing of Services, which have not changed in any way, in accordance with your acceptance of the terms, conditions, and warnings herein.
By using the Site or executing a Statement of Work which references these Terms and Conditions, you agree that you have the authority to enter into this contract, and that you will acknowledge the authority to be bound by its terms. Strictly prohibited to use the Site and must quit instantly should you object to these conditions.
2. Modification of Terms
ETS can make or remove fragments of these Terms at any time at its absolute discretion. Following publication on the Site, such changes will be instantly effective. The full responsibility of the User is to revise these Terms periodically. Onward usage of the Site or Services following the availability of the modifications will be an approval of the adjustments.
3. Description of Services and Scope of Work
According to a particular written product (SOW) or invoice, which was agreed upon by both parties, Statement of Work (SOW), and an agreement with ETS promote the provision of the IT support, consulting, and managed services, along with hardware purchases (collectively, the Services).
In addition to the scope given in the appropriate SOW, ETS will not have to conduct any operations, installations, or maintenance. The Client might be charged an additional Fee(s) and require a separate written modification of any additional services.
4. Payment Terms and Fees
- A. Costs: Client agrees to pay ETS the prices that are quoted in the corresponding SOW or invoice. All quoted and payable prices (unless otherwise pointed out) are in United States Dollars, without taxes.
- B. Invoicing and Due Date: The terms of payment are 15 days after the invoice date unless otherwise written. ETS, at its own discretion, may suspend or cancel the Services without any prior notice once any bill is pending beyond thirty (30) days.
- C. Late fees: Late charges will be charged by a monthly interest rate of 1.5% or the maximum rate stipulated by relevant legislation, whichever is less. The client will cover all the expenses of collection, including reasonable legal fees.
6. Third-Party Products and Links
The ETS Site can contain links to third-party websites or allow users to buy third-party equipment and software (Third-Party Components). Such Third-Party Components are beyond the control of ETS, and it does not warrant the content, guarantees, or performance of any other linked site or product. Including any link or suggestion does not mean that ETS endorses it. The client can only claim damages to defects of the Third-Party Components with the warranty of the original manufacturer.
7. Intellectual Property and Client Data
- ETS IP: All the content, tools, scripts, and processes utilized by ETS in the delivery of Services are solely and completely owned by ETS.
- Client Data: ETS does not purport to own any data, files, or information held on systems controlled by Client (Client Data). Client licences ETS with a limited, non-exclusive right to access and use Client Data in no other manner than is necessary to perform the Services under this Agreement.
8. Confidentiality
ETS understands that giving Services could give it access to the Client’s private information. ETS does not disclose such Confidential Information to a third party except at the time requested by law or necessary to provide the Services. This obligation will continue beyond the expiry of this Agreement over a period of two (2) years.
9. Disclaimer of Warranties
The services and the site are provided on an as-is/as-available basis except as it is provided in a signed service level agreement (sla). To the utmost degree allowed within the applicable law, ETS absolutely denounces all warranties, expressed or implied, such as the implied warranties of merchantability, fitness in a specific purpose, and non- infringement.
ETS makes no representations or depictions that (a) the services will be mistake-free, punctual, secure, or protected; or (b) that in the case of no specific backup services agreement, the information presented by the client will not be lost or corrupted.
10. Limitation of Liability
Inasmuch as it is possible by law, in no event shall ETS or its suppliers be liable to any indirect, punitive, incidental, special, or consequential damages in the form of losses of use, loss of data, loss of revenues, or business interruption as a result or in any way connected with the use or performance of the site or services.
All the fees which the client would pay to ETS during the six (6) months immediately prior to the event giving rise to the claim will in no way exceed the aggregate liability of ETS to any and all claims under this contract.
11. Indemnification
You agree to defend, insure, and indemnify ETS, its officers, directors, employees, agents, and suppliers against all claims, losses, expenditures, damages and costs including reasonable attorneys fees arising out of or relating to (a) a breach by you of these Terms; (b) your use of the Site or Services; or (c) infringement by you of any intellectual or other property or other right of any person
12. Termination and Access Restriction
In its sole and unilateral discretion, whether due to the violation of these Terms or failure to pay Fees, or for any other reason, ETS, at any time without prior notice may decide to cease your access to the Site and the Services or any part of the latter. Any rights or permits that you have will be terminated as soon as you stop working.
13. Governing Law and Dispute Resolution
This will be read and construed in regard to and within the laws of the State of Florida, regardless of its conflict of law provisions. Any legal action, suit, or proceeding arising out of or relating to this Agreement, to be instituted, shall be instituted in the federal or state court of the state in Florida, United States of America, only. The parties do hereby waive any claim of improper venue or forum non conveniens, and consent to the personal jurisdiction of such courts.
14. General Provisions
- a) Full Understanding: Together with any relevant SOW or SLA, these Terms comprise the whole agreement between the User and ETS and override any previous or present correspondence and proposals.
- b) Severability: In case one of these Terms is determined to be illegal or otherwise unenforceable, the rest should then be construed by the law to reflect the original intent; the rest of the Terms will stand in all their force and effect.
- c) ETS will not be liable for failure or delay in performance by circumstances that are outside its control and which are within its reasonable control, such as acts of God, war, terrorism, labor wars, or failure of third-party internet or utility providers.
- d) No waiver: The default by ETS to enforce any right or provision of these Terms will not in itself constitute a waiver or the future enforcement of such right or provision.
15. Copyright and Trademark Notices
Copyright ©2026 Extended Technical Solutions. All rights reserved. All rights that are not specified here are reserved.
Revised: 04/15/26
