Can you support PowerVM, VIOS, and PowerHA overlays?

Yes. Our team handles LPAR/DLPAR, VIOS configuration, PowerHA clustering, multipathing, SAN boot, and firmware alignment as part of our runbooks.

AIX OS Support & Maintenance | IBM AIX 5.3 • 6.1 • 7.1 TL5 • 7.2 TL5 • 7.3 TL0 | Extended Technical Solutions

XTekProtect™ • OS Support

AIX OS Support & Maintenance

Extend and secure IBM AIX environments beyond OEM timelines with certified engineers, patching, overlay expertise, and true SLA coverage.

Get a Same-Day Quote Supported Versions

Service Regions

U.S. • Canada • Caribbean

Remote triage globally; on-site mapped to major metros.

SLAs

24×7×4 Onsite 24×7 NBD 9×5 NBD Custom

Fast engineer response, clear restore tracking.

Why Trusted Third-Party AIX Support Matters

IBM phases out AIX versions over time, but critical systems often remain in service. At ETS, we specialize in post-EOS support—keeping your AIX systems stable, secure, and supported when OEM timelines no longer align with your roadmap.

Supported AIX Versions

We offer comprehensive support across these releases:

AIX 5.3
AIX 6.1
AIX 7.1 TL5+
AIX 7.2 TL5+
AIX 7.3 TL0 (IBM projects end-of-support December 2025)

We’ll help with version planning, rollback strategies, and custom support paths beyond IBM’s coverage.

Extended AIX Support Capabilities

We support AIX 5.3, 6.1, 7.1 TL5, 7.2 TL5, and the upcoming 7.3 TL0 with ongoing access to firmware, updates, and guidance—even beyond IBM’s timeline.

Key Areas of Expertise

Logical Volume Manager (LVM): Storage tuning and performance.
System Recovery (mksysb): Fast restores using system images.
C2 Security, PAM & User Access: Enforce robust auth & control.
Trusted AIX & RBAC: Role-based privilege alignment.
NIM Install & Provisioning: Network-based system rollout.
Complex Networking: LACP, PEGP, stacked VLANs.
SAN Boot, Multipathing & NPIV: Resilient storage access.

Overlay & Advanced Support

PowerVM (VIOS): Virtualization & partitioning.
PowerHA (HACMP): High availability & clustering.
LPAR / DLPAR: Flexible partition reallocation.
Cryptographic Management: System encryption, keys, policies.
JFS & JFS2: Filesystem tuning, compression, encryption.

AIX Patching Solutions

Even when IBM no longer provides fixes, we develop patches for essential services. For example, we address known vulnerabilities in SSH, NTP, SNMP, and other system daemons by building BOS-level patch packages.

What We Patch

SSH
NTP
Telnet / rsh / rlogin / rexec
talk / ntalk / writesrv
Sendmail
SNMP
inetd & internal services

Important Limitations

❌ Kernel-level vulnerabilities are out of scope.
❌ Local privilege escalations (only) not supported.
❌ IBM or closed-source drivers cannot be patched.
❌ Proprietary apps without open-source equivalents are excluded.

Can you support AIX versions that are end-of-life by IBM?

Yes—post-EOS coverage is central to our service. We maintain secure configs and provide mitigation workarounds when IBM support ceases.

Do you provide on-site coverage or remote only?

We deliver 24×7 remote support and escalate to on-site under defined SLAs in supported regions.

What SLAs are available for AIX support?

Available SLAs: 24×7×4 onsite, 24×7 NBD, 9×5 NBD, plus custom options aligned to your criticality.

Do you support PowerVM, VIOS, and PowerHA overlays?

Yes. LPAR/DLPAR, VIOS, PowerHA clustering, multipathing, SAN boot support included in our runbooks.

Get a Same-Day Quote Supported Versions

How We Reduce Risk

Stabilize first: Health check, logs, firmware audit.
Forward-stock key FRUs: Reduce MTTR with local spares.
Clear runbooks: Fault trees, dependencies, swappable modules.
Quarterly review: Tickets, CTTR, sparing hits, roadmap.

Request a Same-Day Quote

Submit AIX versions, Power models, locations, and desired SLA. We'll send matching options with coverage plans and parts strategy.

Related Services

Server Maintenance • Storage Maintenance • Post-EOSL Support • ITAD Buyouts