IBM Server, Tape, and Disk Third-Party Support

With Extended Technical Solutions, you can extend the life of your IBM servers, tape libraries, and disk storage systems well past OEM warranty or end-of-service life—without sacrificing reliability or performance. IBM third-party maintenance helps your organization lower costs, minimize downtime, and maintain enterprise-grade coverage for critical infrastructure running AIX, i, or mixed environments. Here’s how:

We Add Experts to Your Team

At Extended Technical Solutions, we understand that your IBM Power Systems, System x, and Tape & Disk storage platforms are the backbone of your data center. Our Level 3 engineers specialize in IBM Power (pSeries, iSeries, AIX, and AS/400) as well as TS-series tape libraries and Storwize, DS, and XIV disk systems. With a single call, you get direct access to certified engineers who act as an extension of your IT staff—delivering fast, reliable diagnostics, parts replacement, and firmware guidance across your IBM estate.

Focus on Your Priorities

OEM renewals and end-of-life notices often introduce unnecessary costs and operational strain. The most common challenges we help eliminate include:

  • Wasted Time: Slow OEM escalation paths and rigid SLAs delay problem resolution and restoration times.

  • Resource Misallocation: IBM EOSL deadlines often pressure organizations to replace perfectly functional systems—forcing capital spend instead of optimizing existing infrastructure.

ETS provides proactive sparing, flexible SLAs, and quick on-site response for your IBM servers, tape, and storage systems, allowing your team to focus on business growth and innovation rather than forced hardware refreshes.

Unbiased Recommendations

OEM-aligned support often comes with upgrade pressure—where every failure becomes a reason to replace. If a Power server, Storwize array, or tape drive encounters an issue, the typical OEM response is to purchase new equipment.

ETS takes a vendor-neutral, engineering-first approach designed around your uptime, budget, and operational goals. We provide transparent sparing strategies, firmware management, and performance optimization—extending the life of your IBM assets without OEM bias or unnecessary refresh costs.

Empower your team with reliable IBM support that delivers stability, cost savings, and predictable performance for years beyond OEM timelines.

Popular coverage examples (not exhaustive):
IBM Power Systems (pSeries, iSeries, AS/400), System x, Storwize, DS, XIV, and TS-series tape libraries; controllers, drives, fans, PSUs, and interface modules.

Next step: Request a same-day quote for SLA options, on-site response, and a sparing plan tailored to your IBM server, tape, and disk environment.