Nutanix Third-Party Support

With Extended Technical Solutions, you can maintain your Nutanix hyperconverged infrastructure (HCI) long after OEM warranty or end-of-service life—without sacrificing performance, scalability, or reliability. Nutanix third-party maintenance helps your organization reduce support costs, extend hardware lifespan, and ensure 24×7 coverage with engineers who specialize in multi-vendor virtualization environments. Here’s how:

We Add Experts to Your Team

At Extended Technical Solutions, we understand how mission-critical your Nutanix clusters are to daily operations. Our Level 3 engineers are experienced across NX-Series, OEM-integrated platforms (Dell XC, Lenovo HX, HPE DX), and all major hypervisors including AHV, ESXi, and Hyper-V. With a single point of contact, you gain direct access to experts who act as an extension of your IT team—ready to handle diagnostics, hardware repairs, and virtualization-level troubleshooting across your Nutanix environment.

Focus on Your Priorities

OEM renewals and end-of-life notices can create unnecessary disruption and expense. Two key challenges we help enterprises solve:

  • Wasted Time: Complex OEM escalation paths and multi-vendor dependencies slow resolution when every minute counts.

  • Resource Misallocation: OEM EOSL timelines often pressure organizations to replace hardware that’s still fully capable, diverting funds from growth and modernization.

ETS provides flexible SLAs, rapid field response, and proactive parts stocking for your Nutanix infrastructure—so your engineers can stay focused on optimizing workloads, not managing warranty deadlines.

Unbiased Recommendations

OEM support often centers on hardware refresh cycles rather than maximizing existing performance. If a node, SSD, or controller fails, the standard advice is “upgrade the cluster.”

ETS takes a vendor-neutral approach, focused solely on uptime, stability, and ROI. Our engineers design sparing strategies, firmware alignment, and SLA frameworks that keep your Nutanix clusters running efficiently—without the OEM upsell pressure.

Empower your team with expert Nutanix support that ensures uptime, lowers TCO, and extends the useful life of your hyperconverged infrastructure.

Popular coverage examples (not exhaustive):
Nutanix NX-Series, Dell XC, Lenovo HX, and HPE DX platforms; nodes, SSDs, DIMMs, power supplies, and controller hardware.

Next step: Request a same-day quote to see SLA options, onsite coverage, and sparing plans tailored to your Nutanix environment.