Tech Maintenance Blog
Extend the Life of Your Hardware — and Your IT Budget
How third-party maintenance from Extended Technical Solutions helps businesses save up to 70% on data-center support.
If you’ve ever renewed an OEM maintenance contract and thought, “There has to be a better way,” you’re not alone. Across the U.S., Canada, and the Caribbean, IT teams are realizing they can get the same (or better) level of support for far less money — without the vendor lock-in, upselling, and expiration pressure.
That’s where Extended Technical Solutions (ETS) comes in.
Why OEM Maintenance Costs Keep Rising
OEMs like Dell, HPE, and IBM focus on selling new hardware, not maintaining old systems. Once devices hit End-of-Service-Life (EOSL), prices spike or support disappears — forcing premature upgrades. Third-party maintenance (TPM) changes that dynamic.
What Third-Party Maintenance Actually Means
When you partner with ETS, you get an independent support model built around your needs. We provide:
- Hardware maintenance for servers, storage, and networking from Dell EMC, HPE, IBM, Cisco, and NetApp.
- 4-hour onsite response options and flexible SLAs to match your uptime goals.
- Direct access to Level-3 engineers — no scripts, no delays.
- XTEKPROTECT™ proactive support that detects and prevents issues before downtime occurs.
How ETS Extends the Life of Your Hardware
Most of our clients safely run equipment 5–7 years longer than OEM contracts recommend. That means predictable budgets, less waste, and higher ROI.
We start by reviewing your assets, verifying firmware and spare availability, and building a custom support plan. From there, you choose SLA levels — from next-business-day to 4-hour onsite coverage.
Why Businesses Choose Extended Technical Solutions
- Coverage across the U.S., Canada & the Caribbean
- Dedicated Level-3 engineers who know your environment
- Parts warehousing and logistics for faster resolution
- Flexible SLAs that grow with your business
Getting Started Is Simple
- Share your hardware list — make, model, and location.
- Get your free savings report to see how much you can save vs. OEM.
- Choose your SLA plan and go live.
It’s that easy — and you’ll never look at maintenance renewals the same way again.
Final Thoughts
Third-party maintenance isn’t just about saving money — it’s about freedom. Freedom from forced upgrades, rigid contracts, and unpredictable renewals.
At Extended Technical Solutions, we help IT teams focus on what matters most: uptime, performance, and peace of mind.
Request Your Free Savings Report
Keywords: third-party maintenance, hardware support, server maintenance, storage maintenance, network maintenance, EOSL support, HPE maintenance, Dell EMC maintenance, IBM AIX support, VMware support, XTEKPROTECT, data-center maintenance