Juniper Third-Party Support

With Extended Technical Solutions, you can extend the life of your Juniper network infrastructure well beyond OEM warranty or end-of-service life. Juniper third-party maintenance gives your organization enterprise-grade reliability, cost savings of up to 70%, and fast access to certified engineers—without the pressure of forced hardware refreshes or OEM renewal cycles. Here’s how:

We Add Experts to Your Team

At Extended Technical Solutions, we understand how critical Juniper routers, switches, and security appliances are to your business. Our Level 3 engineers specialize in MX, EX, QFX, and SRX platforms, providing in-depth knowledge of routing, switching, and security configurations. With direct access to our experts, you gain an extension of your internal network team—ready to deliver precise diagnostics, hardware replacement, and configuration support that keeps your Juniper systems running seamlessly.

Focus on Your Priorities

OEM support renewals and EOSL pressures often cause unnecessary disruption and spending. The most common challenges we solve include:

  • Wasted Time: Long OEM escalations and limited hardware availability delay recovery and affect SLAs.

  • Resource Misallocation: End-of-life notices from Juniper frequently push organizations toward upgrades—even when existing equipment continues to meet performance and reliability goals.

With ETS, your Juniper environment stays supported with transparent SLAs, proactive sparing, and rapid response—allowing your engineers to focus on network optimization, not hardware replacement.

Unbiased Recommendations

When relying solely on OEM contracts, support interactions often end in a sales conversation about new hardware. If a switch or router fails, the typical advice is to “refresh,” regardless of cost or necessity.

ETS operates as a vendor-neutral partner, delivering maintenance plans that prioritize uptime and ROI. We build clear sparing strategies, firmware roadmaps, and support frameworks tailored to your Juniper infrastructure—free from the OEM upgrade agenda.

Empower your team with reliable Juniper support that extends hardware life, reduces costs, and maintains network resilience.

Popular coverage examples (not exhaustive):
Juniper MX, EX, QFX, and SRX series routers, switches, and firewalls; line cards, fans, optics, and power supplies.

Next step: Request a same-day quote for SLA options, onsite coverage, and sparing plans customized for your Juniper environment.