Dell & EMC Third-Party Support — Save up to 70% vs OEM
Extend the life of your Dell PowerEdge and EMC storage with global logistics, 24×7×365 Level-3 engineers, and flexible 4-Hour / NBD SLAs.
Up to 70% Savings
Stop overpaying for OEM renewals on stable Dell hardware.
24×7×365 L3 Engineers
Direct-to-expert support—no call-center loops.
Flexible SLAs
NBD or 4-hour onsite response with local sparing.
Supported Dell Platforms
Servers
- PowerEdge R-Series (R640, R740, R750, R760)
- PowerEdge modular & blades (M/FC/FX)
- Legacy PowerEdge models still in production
Storage
- Unity / VNX / Isilon (PowerScale)
- EqualLogic / Compellent (SC Series)
- PowerVault ME Series
Typical Results
- 40–70% cost reduction vs OEM
- Faster resolution via direct L3 escalation
- 2–5 years life extension post-EOSL
Client Feedback
“ETS cut our Dell maintenance costs by 62% and resolved issues faster than OEM. The L3 access is a game-changer.”
Dell Support FAQs
Do you support Dell hardware after EOSL?
Yes—ETS specializes in post-EOL support with spares, firmware guidance, and onsite response.
What SLAs are available?
NBD and 24×7 4-hour response with local sparing where available. We tailor SLAs to workload criticality.
What do you need for pricing?
Models, serials, quantities, locations, and SLA preference. Quotes within 1 business day.
Ready to compare against your OEM renewal?
Request a QuoteThird Party Dell EMC Support
With Extended Technical Solutions, you can extend the life of your Dell EMC equipment beyond its warranty and the end-of-service life (EOSL) without sacrificing support quality. Our third-party Dell EMC maintenance and support solutions are designed to fit seamlessly into your existing infrastructure, allowing you to choose between EMC SAN support or NAS support based on your specific IT configuration.
Many customers first recognize the value of third-party maintenance when EMC ceases primary support for their vital hardware. Instead of facing an expensive upgrade, organizations can maintain their existing technology while receiving robust support from our dedicated team. This approach not only preserves valuable assets but also enhances operational continuity.
Moreover, opting for post-warranty support through Extended Technical Solutions offers substantial benefits well before EOSL is reached. With our services, you can enjoy significantly reduced costs, improved responsiveness, and flexible options that far exceed those provided by the OEM. This capability has prompted numerous clients to transition from EMC to Extended Technical Solutions immediately after their initial warranty period concludes. By doing so, they unlock a more innovative and sustainable approach to IT resource management.